Terms of Use

Your use of thehuntressny.com (the “Website”) is governed by these terms and conditions (the “Terms”). Please take a few minutes to review these terms and conditions. Your use of the Website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the Website. We reserve the right to update or modify these terms and conditions at any time without prior notice. Your use of the Website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this Web site.

PRIVACY We take the privacy of our customers very seriously. We encourage you to review our complete Privacy Policy here to be informed of how we collect, use and protect your information. These Terms are meant to be read along with the Privacy Policy which is hereby incorporated by reference.

YOUR PRIVATE INFORMATION You are responsible for maintaining the confidentiality of your account and password information if applicable, or any other confidential personal information that you provide to us. We reserve the right to cancel service, terminate accounts remove or edit content or cancel orders. By placing an order, you warrant that you are over 18 years of age, and that you are providing us with accurate, truthful information and that you have the authority to place the order.

INTELLECTUAL PROPERTY The Website, The Huntress, The Huntress New York and all related marks, logos, branding and messaging are property of The Huntress Inc the “Huntress”). All images, graphics, text and other content are protected by the copyright laws of the United States and internationally via the Berne Convention. You may not download reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from The Huntress.

SITE DISCLAIMER This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that we will not be liable for any damages of any kind related to your use of this site.

INDEMNIFICATION You agree to defend, indemnify and hold The Huntress harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

No warranty is provided against normal wear and tear, damage from improper use, accidents, abuse, neglect, improper storage, or damage or appearance changes resulting from improper care or storage. Some items, in whole or in part, are hand-crafted and/or made with natural materials. As such, variations in color and dimensions can be expected.  Implied Warranties: We make no implied warranties of merchantability or fitness for a particular purpose. To the extent provided by law, these and all other implied warranties are specifically disclaimed. Minor variations will occur from piece to piece. 

Product Modifications: Any product modification by consumer or other parties not authorized by The Huntress will void any warranties hereunder or under applicable law. Antique, Vintage and Decorative Items: Do not use any antique, vintage, or decorative formerly functional items as if they are newly manufactured. Many were made for different purposes than they are now used or sold. Unique Product Wear and Shedding: Certain natural or textile products, such as alpaca pillows and cushions can shed or pill over time. This is not a defect or failure of craftmanship and is not subject to any warranty.

Consequential or Incidental Damages: WE will not be liable for any loss, expense or damage other than to the furniture or other product itself that may result from a

MANUFACTURING DEFECT. TO THE EXTENT PERMITTED BY LAW, we are not liable for any consequential or incidential damages. 

Your Warranty Rights: Applicable warranties afford you specific legal rights and you may also have other rights, which vary from state to state. Except for such other rights, the remedies provided under our warranty policy state the limit of the responsibilities of the Huntress. 

SHIPPING AND RETURNS Customers may return items up to 14 calendar days after date of initial purchase. To be eligible for a refund, items must be unused and in the same condition in which it was received. Items must be in the original packaging and with the attached receipt or proof of purchase. Upon approval of returned item, The Huntress will initiate a refund to credit card or original payment method. Customer will be responsible for covering shipping costs for all returned items, excluding in-store returns to Flagship store. Shipping cost is non-refundable.

NO RETURNS ON FOOD, BEAUTY OR CUSTOM FURNITURE. Please consult our full Website Terms regarding the applicability or inapplicability of warranties. With the exception of certain large and custom items, shipping is calculated at checkout. IF you have any questions regarding shipping costs, please contact before placing an order. Privacy Policy We at The Huntress Inc (“The Huntress”) value your privacy and your ability to be informed regarding how information about you may be used by us. As such, you should review this privacy policy (the “Privacy Policy”) prior to using our services. Your use of our services and/or provision to us of information about you is deemed an acceptance of the Privacy Policy and the data-related practices described herein. The Privacy Policy applies to your use of thehuntressny.com (the “Website”) and governs data collection and usage. By using the Website in any way, you consent to the data practices described herein. Users should review his Privacy Policy in conjunction with our Terms and Conditions, which applies to your overall use of the Website and which may govern certain disputes or issues involving this Privacy Policy. Collection of your Personal Information/Cookie Policy We collect personally identifiable information from our users for any purpose other than the delivery of products and services, communications regarding the fulfillment of orders, optimization of the Website’s performance and to send marketing communications to consent users. This includes name, email and phone number collection to identify and secure your account(s) with us, to fulfill orders and to keep you updated regarding your orders. Except as provided herein, we do not use nor share this information for any other purpose. Your provision of this information is your consent for us to contact you via this information, but not for purely marketing purposes. If you elect to “Join the Hunt” (join our mailing list) or start an account on the Website with us, you are consenting to receive marketing messages and other updates. We will not use or disclose the information provided by you except (a) as necessary to provide services or products that have been ordered, including shipping and tracking products and processing returns; (b) in other ways described in this Privacy Policy or to which you have otherwise consented; (c) in the aggregate with other information in such a way so that your identity cannot reasonably be determined; (d) as required by law, or in response to a subpoena or search warrant; (e) to outside auditors who have agreed to keep the information confidential; (f) as necessary to enforce the Terms; or (g) as necessary to lawfully maintain, safeguard and preserve all the rights and property of The Huntress. Information about your computer hardware and software may be automatically collected by the Website or its third party platforms or plug-ins. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used to provide and maintain the quality and performance of the Huntress and our Website and to provide general statistics regarding the use and provision of our products and services. We utilize third party platforms and providers to optimize, support and host The Website. You are encouraged to consult their respective policies, for which we are not responsible, available at: 
 Additionally, we encourage you to review the privacy policies of websites you choose to link to from the Website so that you can understand how those websites collect, use and share your information. We are not responsible for those privacy practices or policies. Security of Your Personal Information We secure your personal information from unauthorized access, use or disclosure. However, we do not guarantee 100% safety from hacks, other instances of cybercrime of other types of breaches. Data will be disclosed at times in order to ship and fulfill orders, such as to shippers and carriers as well as to third party platforms such as those listed in this policy/ Personal Information Request If you are a resident of the California or of European Economic Area (EEA), you have the right to: (1) request access to your personal information and rectification of inaccurate personal information; (2) request erasure of your personal information; (3) request restrictions on the processing of your personal information; (4) object to processing your personal information; and/or (5) the right to data portability (“collectively, “Requests”). We can only process Requests from a user whose identity has been verified. To verify your identity, please provide your email address or URL when you make a Request. You can submit a Request emailing clientservices@thehuntressny.com and stating, “I am a(n) California/EU (select one) resident and would like to exercise my individual rights.” You also have the right to lodge a complaint with a supervisory authority. Retaining, Modifying and Deleting Your Personal information You may access the information we hold about you. If you wish to exercise this right, please contact us using clientservices@thehuntressny.com. If you would like to update, correct, modify or delete from our database any personal information you previously submitted to us, please let us know by accessing and updating your profile. If you delete certain information you may not be able to order services in the future without re-submitting such information. We will comply with your request as soon as reasonably practicable. Please note that we will maintain personal information in our database whenever we are required to do so by law. Please note that we need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion (for example, when you enter a promotion, you may not be able to change or delete the personal information provided until after the completion of such promotion). We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Children Under Thirteen We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under 13, please do not use the Website or attempt to send any information about yourself to us, including your name, address, telephone number, or email address. Opt-Out & Unsubscribe We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from us by emailing us at clientservices@thehuntressny.com Changes to this Privacy Policy We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to be informed of how we are using and protecting your information. Contact Information If you believe that this Privacy Policy has been breached, please contact us clientservices@thehuntressny.com.