Shipping Policy

SHIPPING

Our products ship from our flagship store in Pound Ridge, NY.

We offer pick up or shipping options via UPS or USPS to best meet your needs. Shipping costs are calculated upon checkout.

Orders are fulfilled and shipped within 1-4 days. You will receive order confirmation and tracking information once your order has been filled. If we have any questions or problems with your order, our fulfillment team will reach out to you within 24 hours.

RETURNS & EXCHANGES

Customers may return items up to 14 calendar days after the date of initial purchase. To be eligible for a refund, items must be unused and in the same condition in which it was received. Items must be in the original packaging and with the attached receipt or proof of purchase. Shipping of returns is the responsibility of the returning party. We will provide the return shipping label once notified a return is requested. Upon approval of the returned item, The Huntress will process the refund to the original form of payment. No returns on Food and Beauty items.

For questions or support please contact: clientservices@thehuntressny.com